Support NTX
At NTX, we believe that IT should work like the light. If you turn on the switch, it should work smoothly in the background while you run your daily business. Real IT in the background, thanks to proactive monitoring by our teams of specialized system engineers.
Discover IT in the Background
Carefree use of IT is dynamic in function of your organizations ambitions. But how can you achieve these with IT technology you already have, but of which you did not know what to do with it? At NTX, we are convinced that you can’t drive in second gear if you don’t know where the gearshift is. That is the way we want to work with you and your ambitions.
Discover Business in AccelerationIT in the Background
Experienced team
Employee training is important when implementing new systems. Do you contact NTX? Then we put your colleagues on the road with the necessary training. This way we maximize the return on investment.
Reporting
The periodic maintenance is an important moment of reporting. Therefore, our technicians will go over the customized work of the past period with you. Here technical details can be discussed if you wish.
Planning
All matters are planned in advance by your personal team coordinator. She communicates proactively with you. That way we don’t overlook anything and you know exactly where you stand.
Communication
At NTX you always get a fixed contact person and technical team that puts your interests first. A professional attitude and cooperation with frequent proactive communication is essential.
Fixed team
One of the benefits of IT on the Background? That’s that you can always expect the same face. Your account manager and system engineer know your company and IT environment completely in the long term.
Constant monitoring
On the one hand, our technician will personally visit you for IT maintenance, and on the other hand, we will remotely monitor your servers, clients and network to take a proactive approach.
SLA’s for a great customer relationship
NTX maintains not only IT, but also its customer relationships. Therefore it is important to keep you as a customer satisfied. We do this by pursuing SLAs in our service.
Permanence
Will you join us in our ‘IT in the background’ story? Then you’ll enjoy real service. Our experts are always ready to keep your IT in the background. Discover the two possible scenarios.
About us
Our dedicated team provides personalized customization, advice and proactive support in every area of IT, tailored to your business. Here, the two divisions, software and infrastructure, go hand in hand to assist you in the areas of software development, integration, cloud and IT infrastructure.
More about NTX